When Lois’s mum, Susan, passed away, her family knew they would be supporting Trinity Hospice at her funeral.

We simply couldn’t have managed without Trinity Hospice.

When mum became ill, my Dad became her carer. And he did an amazing job looking after her so she could stay at home for as long as possible. But Mum’s pain got worse – she couldn’t walk or move without more help. Mum’s District Nurses made a referral for her to go to Trinity, and soon a bed became available.

From the moment she was admitted, we simply could not have been given any more support by the amazing people at the hospice. Everyone, from the housekeepers, catering staff and volunteers to the nursing and medical staff made me and Dad feel supported all the time.

The volunteers kept us hydrated with welcome cups of tea and chats, the catering staff gave us toast for breakfast every morning and the night staff gave us the privacy and emotional support through the long nights. All the while, the nurses ensured Mum was as pain free as possible.

Mum deteriorated quickly, and she died peacefully just five days later. And for all that time those incredible people made sure she was Susan. She wasn’t just another patient; she was my Mum, and they kept her so dignified at all times, which was so important to us all.

I’m a nurse myself, and many patients tell us we are angels – but I’m no angel in comparison to the nurses at Trinity. The care and compassion show and given to me and my family, as well as everyone who came to visit, was first class, on top of everything they were doing for Mum.

We are all eternally grateful for everything Trinity Hospice did when we needed it most. It only seemed right that we asked Mum’s friends and family to leave donations for the hospice at her funeral, and we are so proud that through her we can help Trinity to reach others in need of its amazing, peaceful and beautiful care.

Thankyou from the bottom of our hearts!

In memory of Susan Palmer from Lois, Dave, Matthew Bob and Lillie