I had no experience of hospice care and wasn’t sure of what to expect…I didn’t realise how comfortable it is and how caring the doctors and nurses would be
In-Patient care
Our In-Patient Unit is modern, bright and welcoming and we aim to make patients and their families as relaxed as possible, at what can be a very worrying time. Some people aren’t sure what to expect when they, or a loved one, are admitted to the hospice - many are surprised to find it’s nothing like a hospital!
Many of our rooms are single with en-suite bathrooms and all our bedrooms look out into the beautiful Trinity gardens. When the weather allows the doors are opened and beds and chairs can easily be taken outside.
Each patient has their own personal storage space, a television and DVD player. Patients are welcome to use mobile phones and bring their own laptops - all rooms have wi-fi. In each room there is a message board entitled ‘What Matters to Me’. Patients and families are encouraged to write down the things that are really important to them during their stay. It helps us know each patient as the individual they are, and is a wonderful way to share thoughts and feelings that may be difficult to say.
There’s no such thing as a typical Trinity patient – everyone is an individual and we see them, not their illness
People comment on how homely the hospice is. We have comfy lounges where patients and families can meet to chat and relax or watch television. In addition, we have a room where families can enjoy a game of pool or ping-pong and younger children can play with toys. There are coffee and snack machines there too.
The hospice has its own hairdressing salon – a perfect pick-me-up for some patients - and is always full of fresh flowers. Visitors are welcome throughout the day and can stay for as long as they wish. Don’t be surprised if you also see a patient’s dog or cat visiting their owner!
Hospice care is far better than I expected. Every single day Karen has been cared for here, I have stayed too – I’ve been home once a week to do some washing, that’s it! Needless to say I’ve got to know the staff and volunteers really well and I’d like to say a big thank you to all of them
Patients often compliment us on our great food. We know that serious illness can reduce appetite, so we make sure there’s something to tempt every taste. Our catering staff prepare all meals on site and are happy to create meals to specific dietary requirements. Our chef visits patients in person to discuss what’s on the menu – and he is usually happy to add a special request or two.
Hospice care comes in many forms. During a stay at Trinity patients may access some of our other services including physiotherapy, counselling, complementary therapies, Lymphoedema Clinic and spiritual support. Our Family Support Worker may visit to offer your loved ones, friends and carers some emotional and practical assistance. If you are discharged from our In-patient Unit, you may benefit from some of our clinics and groups provided through our Living Well Service, helping you to live well with your symptoms, achieving personal goals and maintaining your independence. Staff will be able to advise on what’s appropriate for each person.
Frequently Asked Questions
How long do patients stay at Trinity for?
It depends. Many patients come for just a short stay to control and stabilise their pain and symptoms or perhaps for assessment to plan their future care. They may come to us several times over weeks and months, being discharged home again in between. Others choose spend their final days with us and some are here for only a day or two.
Can family and friends stay with loved ones?
Yes, we have rooms on the Unit where family members and close friends can stay overnight. It’s especially useful if relatives have travelled a long way – ask our nursing staff for details.
Can patients be transferred directly from hospital?
Yes, many patients are referred to Trinity Hospice from the hospital and are usually brought here by the ambulance service. All patients must be referred to us by a health care professional; this could be their Consultant, GP or District Nurse.
I’ve heard of people getting married at the Hospice – is it true?
Yes, we have hosted many weddings, some christenings, a few graduations and lots of parties to mark special occasions. Our staff go above and beyond to make wonderful memories for patients and families in our care.
How much do I pay for Trinity’s care?
Nothing. Our services are free of charge to those who need them. We receive some funding from the health service but as a local charity are supported by the generosity of the Fylde Coast community.