Purpose of the role:

To support the Learning & Research Centre with a range of administrative and practical activities that help training sessions, meetings and events run smoothly.

Main activities

• Help prepare rooms and resources before training sessions, meetings and events
• Help tidy rooms and put resources away afterwards
• Prepare delegate packs, training resources and evaluation forms
• Welcome visitors and course delegates and help them find their way around the Learning & Research Centre
• Help prepare refreshments for events
• Provide practical support to delegates before, during and after events
• Answer telephone calls and take accurate messages when required
• Help maintain noticeboards, poster displays and leaflet areas
• Monitor and organise stationery supplies
• Help keep training and meeting rooms tidy, welcoming and appropriately stocked

Skills and qualities

We are looking for someone who:

• communicates clearly and confidently
• is friendly and welcoming
• has a good telephone manner
• understands the importance of confidentiality
• is organised and able to plan tasks
• pays attention to detail and presentation
• can use their own initiative within the boundaries of the role
• is empathetic, caring and respectful
• has basic computer skills, including Microsoft Word, Outlook and Excel, or is willing to learn
• is comfortable working as part of a team

What we offer

• The opportunity to be part of the Learning & Research team at Trinity Hospice
• A welcoming and supportive volunteering environment
• The opportunity to use and share your existing skills and experience
• Training and support to help you develop new skills
• The chance to meet new people and contribute to the work of the hospice
• The opportunity to work alongside a dedicated team of staff and volunteers
• Free parking and subsidised meals, subject to current arrangements

Time commitment

Initial training will take place on Monday and Wednesday during the first week.

Following training, volunteers should be able to offer a regular session of at least four hours on one of the agreed days:

• Monday afternoons
• Wednesday afternoons
• Thursday mornings
• Thursday afternoons

Location:

Trinity Hospice
Low Moor Rd
Bispham, Blackpool
FY2 0BG

Telephone number:

Voluntary Services 01253 952575